Shipping
Shipping at Ellie Jules
At Ellie Jules, we are committed to delivering a seamless and luxurious shopping experience from start to finish. Whether you're purchasing beauty, fragrances, skincare, jewelry, or accessories, we ensure that every order is handled with the same dedication to quality and care that defines our brand. From the moment you place your order to its swift and reliable arrival, we prioritize precision, timeliness, and customer satisfaction.
Warehouse and Delivery Operations
To optimize both speed and reliability, Ellie Jules partners with trusted 3PL warehouses located in Italy, Spain, and the USA. This localized approach allows us to efficiently dispatch your products while maintaining strict compliance with manufacturer and brand standards, particularly for our Beauty, Skincare, Perfume and Home Accents collections, which are shipped exclusively within Europe.
Each order is carefully processed, picked, and packed within 24 to 48 hours, ensuring a fast, secure, and reliable delivery to all destinations.
Shipping Partners
We collaborate with leading global and regional carriers to bring your orders to you efficiently, no matter your location:
- FedEx, UPS, DHL: Trusted global partners known for their reliability and swift international deliveries.
- GLS, CTT: Experts in European logistics, providing enhanced regional coverage and dependable service.
At Ellie Jules, we pride ourselves on the careful curation of our products, and our shipping services reflect that same commitment to excellence. Your satisfaction is our priority, ensuring that every detail, from packaging to delivery, reflects the luxurious and authentic experience that defines Ellie Jules.
Shipping Regions & Rates
Europe (Excludes Cyprus and Malta)
- EXPEDITED EU Shipping (1-2 business days): €3.50 for orders €100 and above. (Not available for orders under €100.)
- FREE EU Shipping (2-4 business days): Free for orders €100 and above.
- STANDARD EU Shipping (3-5 business days): €4.50 for orders up to €99.99.
North America (USA & Canada)
- FREE International Shipping (3-5 business days): Free for orders $100.00 USD/CAD and above.
- STANDARD International Shipping (3-5 business days): $19.99 USD for orders under $100.00 USD.
East Asia (Hong Kong, Japan, Singapore)
- FREE International Shipping (3-5 business days): Free for orders €100 and above.
- STANDARD International Shipping (3-5 business days): €22.99 for orders under €100.
Additional Shipping Information
For shipments to the USA and East Asia, deliveries are made on a Duty Unpaid (DUP) basis. Please consult your local customs office for duties and taxes. Shipping operates Monday to Friday, 9:00 AM - 5:00 PM, excluding Bank/Public Holidays. A signature may be required upon delivery for security purposes.
Order Tracking & Delivery
Once your order is dispatched, you will receive an email with your tracking number. Please allow up to 24 hours for tracking information to be updated.
Thank you for choosing Ellie Jules. We are committed to ensuring your experience is seamless from purchase to delivery.
Last updated: 23/10/2024
